Thank you for visiting and shopping at SkinPep.Com

FREE SHIPPING ON ALL UK ORDERS OVER £25.00 (Royal Mail Standard)

Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

UK & CHANNEL ISALNDS ORDERS!

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method - Estimated delivery time - Shipment cost

Royal Mail Standard 3-7 business days: - £2.90 (compensation avalable up to £20)

Royal Mail Expedite 2-3 business days: - £3.99 -(compensation available up to £150)

Royal Mail Guaranteed Next Day Delivery By 1 pm - £8.99 (Compensation up to £250)

Delivery delays can occasionally occur. We cannot guarantee Royal Mail's recommended times and cannot take responsibility if orders take longer than the days stated.

EU ORDERS & INTERNATIONAL ORDERS

Customs, Duties and Taxes

SkinPep.Com is not responsible for any customs and taxes applied
to your EU or INTERNATIONAL order. All fees imposed during or after shipping are the
responsibility of the customer (tariffs, taxes, etc.).

Delivery delays can occasionally occur. We cannot guarantee Royal Mail's recommended times and cannot take responsibility if orders take longer than the days stated.

Ireland Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method - Estimated delivery time - Shipment cost

Standard Shipping - 3-7 business days: - £14.25

North America International Shipping rates & delivery estimates.

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method - Estimated delivery time - Shipment cost

Royal Mail International Standard - 7-14 business days: - £17.99

Rest of the World Shipping rates & delivery estimates

We deliver to the United Arab Emirates, South Africa, Australia, New Zealand, Indonesia, Jordan, Kuwait, Malaysia, Oman, Qatar, Saudi Arabia, Singapore, Bahrain, China, Hong Kong, Maldives, Philippines and Russia.

Shipping charges for your order will be calculated and displayed at checkout.

Royal Mail International Standard - 7-14 business days: - £17.99


RETURNS POLICY

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.

WANT TO GET IN TOUCH?

If you want to find out more about us and our products, please feel free to get in touch.

Our Customer Service team is available five days per week. We are open from 9 am to 5 pm on Monday to Friday. A full list of contact options can be found below.

Contact Customer Support – Question about our products or your order? Then call us for free on 0203 289 6220

Customer Support Email - You can email your queries to info @ skinpep.com